For Immediate Release
FrontRange Solutions Wins 2005 Members’ Choice
Award for GoldMine®
Users Vote in Prestigious ContactCenterWorld.Com
Awards Program to Name GoldMine “Best CRM Solution,
EMEA”
Pleasanton, CA -- Monday, February 28, 2005
FrontRange Solutions won the contact center industry's
top CRM honor for its GoldMine®product in the
2005 ContactCenterWorld.com Members' Choice Award,
specifically "Best CRM Solution, EMEA." These
awards are unique as users vote for the winners and
there are no judging panels. The award program is
another successful venue for the contact center industry's
leading Web resource ContactCenterWorld.com, a global
organization that sets the industry standards and
attracts over 7,500 unique visitors a day to its
site.
GoldMine enables organizations to implement best
practices for sales and marketing programs, including
obtaining Return on Investment (ROI) metrics. Specific
metrics proof points provided by GoldMine include
allowing sales and marketing professionals to view
forecasted sales against marketing programs, as well
as closed sales as a result of these programs. The
software also enables users to track and analyze
customer responses to identify effective campaigns.
"We're delighted to have received this prestigious
award, which recognizes our commitment to customers
and partners, as well as the ongoing development
in the GoldMine product," said Greg Anderson,
Senior Director of Product Marketing for the GoldMine
business unit at FrontRange Solutions. "Our
focus is providing customers with a CRM solution
that not only offers greater productivity to help
them better meet their business objectives, but one
that provides customer relationship continuity from
small business to the distributed enterprise."
Commenting on the awards, Raj Wadhwani, Founder
and Editor In Chief added: "For the third year
the industry honors the best of the best. This year,
competition was extremely high amongst the 83 entrants
and over 3500 members voted. Unlike other award programs,
ours recognizes a company's achievement in whatever
regions of the world they operate in. For FrontRange
this is a great award - the quality of the votes
from their customers was exceptional and this is
why they won the award. It goes without saying that
we feel every company who entered deserves credit
for putting themselves in a program where customers
vote - a challenge that many other vendors in the
industry would not entertain!"
About The Members' Choice Awards
Launched in the summer of 2002, the Members' Choice
Awards are the industry's first and only independent
awards program where users vote for their favorite
solution providers on a national, regional and
global basis. There are no judges and no panels.
Each award is based on the quality of all votes
received.
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